Extension for the US Government Healthcare

Committed to the well-being of our great nation, Extension Healthcare has an entire business unit devoted to enhancing patient care for the U.S. Government Healthcare Division including Veterans Health Administration, Defense Health Agency (DHA), Health and Human Services (HHS), and Indian Health Services (IHS).


Customer Testimonials

“One missed med is one too many. We have 50K meds prescribed in a 30 day period in the CLC alone. Your BCMA Missed Med Alert will make sure another is not missed.”– VISN 21 Medical Center Informatics Nurse

“We have achieved the highest SHEP scores in the history of the facility thanks to Extension.”– VISN 8 Medical Center Associate Chief Nurse

“Just let me say, whatever we paid for this it is worth it..it is so nice to be able to contact staff all at one time.”– Nurse Manager at Malcolm Randall VA Medical Center

“This is the enterprise infrastructure I have been looking for. The data aggregation and business rules engine gives us limitless possibilities.”– Executive Leader at the new Orlando VA Medical Center

“Extension not only saves us 700 FTE nursing hours per unit per year, it gives us limitless possibilities.”– Region 3 Technology Manager

“The system worked as promised and is saving our nurses steps and effort in responding to events.”– VISN 10 Associate Chief Nurse

“The Extension staff were easy to work with on the GE Patient Monitoring and Telemetry workflow design.”– VISN 12 Medical Center Biomed Staff

“Their [Extension Engage] technology actually creates accountability.”– VISN 11 Executive Leader

“Response times were lowered and noise was reduced resulting in higher overall satisfaction.”– Nurse Manager at Madison VA Medical Center

“We’re really excited to get the project underway. There are key patient and performance metrics tied to this deployment. Nursing has been asking for this for a while now.”– VISN 22 Medical Center Nurse Manager

“Extension is the best solution on the market. It’s a no brain’r. Every facility should have it…One internal study shows it is saving us 700 Clinical FTE hours per unit per year.”– Battle Creek VA CIO and National Enterprise IT Software Manager


Advanced Alarm Management on Smartphones

Extension Engage is the only device-inclusive platform that integrates smartphones with VOIP devices. See our supported devices for details on our integration with Android, Apple, Ascom, Cisco, Spectralink, and Vocera.

The Extension application on Android, Apple, Ascom, Cisco, Spectralink, and Vocera

Engage Widely Adopted by VAMCs

Procured by 43 VA Medical Facilities, Extension Engage has helped improve many clinical workflows to reduce the alarm fatigue that has plagued VAMC clinicians. Using Extension Engage, Battlecreek VA Medical Center reduced false-positive telemetry alarms [and noises] by 55% and achieved their highest ever patient satisfaction scores. When asked about Extension Engage, a Unit Nurse Manager at Randall VA Medical Center in Gainsville, FL said, “Just let me say, whatever we paid for this – it is worth it for the text option alone. It is so nice to be able to contact staff all at one time.”

VISNs Leveraging Extension Engage Include:


Extension Engage Mobile at Work

A unified platform, Extension Engage is the only solution available to hospitals today that manages alarms and alerts from various clinical systems including regulated medical devices, patient-centric texting, and care team collaboration in a single application. View the links below to see how Engage works.


Our People & Our Passion for Serving

At Extension Healthcare more than ten percent of our associates have served in the US Armed Forces; a number that we expect to continually increase. These associates add tremendous value to our company with their unique experiences and skill sets. This outstanding group – coupled with our dedicated team of public sector associates and clinical staff – ensures we can speak the same language and understand the needs of our federal healthcare customers.

In all that we do, we aim to improve quality of care for those that have improved our quality of life. This is reflected in our Extension Engage solutions designed to:


Giving Back

We owe much to those who have served; for that reason, we gladly give back to various organizations that support our heroes. Members of the Extension public sector division and other Extension associates proudly support: