For Nurses Alarms, Alerts, and Patient-Centric Texting in One App

A Day in the Life of Nurse Lisa

Watch this 4-minute video to see how Nurse Lisa in the step-down unit uses Engage™ Mobile to manage clinical alarms and alerts, and to communicate with patients and caregivers. A unified clinical communication and collaboration application, Engage Mobile delivers contextual, actionable alarm and alert notifications to the nurse’s mobile phone and enables the nurse to quickly communicate with other care team members via event-driven and patient-centric texting.


Proven Results With University of Maryland Medical Center

Learn how University of Maryland Hospital for Children’s award-winning care delivery was achieved along with dramatic improvements in National Resuscitation compliance in collaboration with Extension Engage™.

Reduced Falls at Acute Care Hospital With Extension

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Learn how one 240-bed, acute care hospital collaborated with Extension Healthcare to decrease patient falls by delivering bed exit alarms to nurses on mobile phones. After implementing Engage Mobile, the hospital achieved a 40% reduction in patient falls over the first two years with an ROI of $1.06 million.This represents a decrease in patient falls from 3.27 per 1,000, to 1.97 per 1,000 in one year.

It’s Not Just About the Alarms; Reducing Failure to Rescue

Watch this presentation by Christina Taylor, RN, MSN, CCRN, and Nurse Manager, and Kristina Foard, RN, MSNEd, SCRN, and Nurse Practice Specialist from Wake Forest Baptist discuss how Extension Engage™ has helped them manage clinical alarms.

An Unmatched Clinical Solutions Team

With the largest Clinical Solutions Team (CST) in the clinical communication and collaboration space, Extension Healthcare’s clinical professionals represent 10% of our staff. These customer advocates work with the engineering and product management teams to drive product development, and are involved at every step of the delivery process to ensure services are aligned with customer needs and expectations.


Bob, BSN, RN, Clinical Solutions Specialist


Megan, BSN, RN, Clinical Solutions Specialist


Jason, BSN, RN, Clinical Informatics Specialist


Scott, BA, RRT, Clinical Solutions Specialist


Jeff, RN, BSN, Clinical Informatics Specialist


Holly, RN, Clinical Solutions Specialist


Kim, MSN, RN, Senior Clinical Product Manager


Mary, PhD, RN, MHA, Chief Nursing Officer


Duane, BSN, RN, Clinical Solutions Specialist


Curt, RN, Clinical Informatics Specialist


Keith, RN, Clinical Informatics Specialist


Betty, RN, Clinical Informatics Specialist


Vanessa, RN, Project Manager


Benjamin, MD, FCCP, Chief Medical Information Officer


Karen, MSN, RN, Senior Clinical Informatics Specialist


Michelle, MSN, RN, CPHIMS Director of Clinical Services

Learn more about Extension Healthcare’s Clinical Solutions Team

Meet Mary Jahrsdoerfer, PhD, RN, BSN, MHA, Chief Nursing Officer at Extension Healthcare

Dr. Mary Jahrsdoerfer

Dr. Mary Jahrsdoerfer is the Chief Nursing Officer at Extension Healthcare – the clinical authority on alarm safety issues in hospitals. Mary has her clinical foundation as a critical care nurse with a focus in cardiology. With over 2 decades of experience in hospital leadership and program development, her career interests grew to emerging healthcare technologies specific to patient safety. At Philips Healthcare, she used evidenced-based research, publication in peer-reviewed journals, and public speaking to disseminate her message. Her role at Extension Healthcare is strategic, with the intent to cultivate an understanding amongst hospital leaders that we are in the midst of a paradigm shift. We are moving from clinical alarm fatigue to a new era of patient-centric alarm management and event response.

Mary has a BSN from Stony Brook University; an MHA from Long Island University; and a PhD from UMass Amherst. Mary is a Registered Nurse and member of the Sigma Theta Tau International Honor Society.

Connect with Mary on LinkedIn

Case Study – Reducing Alarm Fatigue Through Improved Alarm Support by Dr. Mary Jahrsdoerfer, published in AAMI’s Biomedical Instrumentation and Technology (2016)

Experience the Extension Difference

Extension Engage is the most comprehensive clinical communication and collaboration solution available to nurses today. The Engage platform unifies alarms, alerts, and text messages, and manages these events to prevent the alarm overload often associated with interruption fatigue.

Four different examples of the Extension Mobile App
A Methodical Approach to Care Coordination and Care Team Communication (From left to right: Real-time care team directory; Prioritized patient event notifications; Event-driven text messaging, Context at the point-of-care) Download image

For the nurse user, several key features differentiate Engage from other offerings:

Learn more about what really matters

Additional Resources