White Papers


Clinical Communication and Collaboration Solutions: Impact on Discharge Planning, Readmission Rates, and HCAHPS Scores

Within this whitepaper, learn how to understand how mobile care team communication and collaboration solutions including dynamic care team directory and secure text messaging can enhance patient discharge planning, help lower hospital readmission rates, and increase HCAHPS scores; using the example of a heart failure patient.

Download the Impact on Discharge Planning, Readmission Rates and HCAHPS Scores White Paper


Clinical Communication and Collaboration in Acute Care Settings: Connecting the Care Team with Patients and Critical Events Using Extension Engage

Gartner Research identifies Extension Engage, an award-winning event driven care team communication platform, as a “logical extension” of Clinical Communication and Collaboration (CC&C) in its recent Market Guide. See how a CC&C platform unifies a hospital’s system into a single mobile application to enhance care team communications, improve patient safety, and steamline information and workflows.

Download the Clinical Communication and Collaboration in Acute Care Settings White Paper


Nix the Noise: Managing Alarms, Alerts and Interruptions

Part 1 of this white paper series discusses how multiple, noise-generating events have combined to create an environment where nurses experience an alert approximately every 90 seconds. These interruptions range from critical medical device alerts, to actionable, but non-critical alerts, to informative notifications requiring no action. As a result, clinicians are tuning out the noise, which has the potential to contribute to adverse patient events

The second part of the 2-part white paper series, further explores alarms, alerts, and nursing interruptions that can cause alarm fatigue and adverse events. Download the white paper to learn more about actionable vs. non-actionable clinical events and discover how context plays a vital role in patient intervention.

Download the Nix the Noise White Paper Part I
Download the Nix the Noise White Paper Part II


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