Extension Healthcare in the News Learn what others are saying about Extension Healthcare

Extension Healthcare is proudly voicing our opinions, sharing relevant industry news, and providing thought leadership to our valued partners and clientele. You can track Extension news via: LinkedIn, Twitter, Facebook, and our website. View the entries below to see how we’re engaging with others in the healthcare IT field and what others are saying about Extension Healthcare.


Harbingers of Health Care Information Technolgoy

September 16, 2016 — Journal of Informatics Nursing by Karen R. Pope — Extension Healthcare’s CNO, Mary Jahrsdoerfer, PhD, RN was interviewed by the Journal of Informatics Nursing on topics related to alarm management and middleware. Dr. Jahrsdoerfer is passonate regarding alarm safety and communication issues in hospitals, using evidenced-based research, publication, and public speaking to increase health care industry awareness.

On Becoming a Nurse Informaticist: I can recall the exact moment that I decided I wanted to be a nurse. At the young age of 12, my mom was hospitalized for a serious illness, which resulted in me spending many hours at her bedside. An entirely new world opened up to me. Instead of feeling frightened, I was exhilarated. It became apparent to me in those abidding hours that nursing would be my vocation. I watched the dynamics of nursing staff and was seemingly hypnotized by the care they were giving; from the split-second decision-making to the coordinated team efforts.

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A Wireless Text Messaging System Improves Communication for Neonatal Resuscitation

June 2016 — American Journal of Medical Quality by Colleen A. Hughes Driscoll, MD, Jamie A. Schub, MS, Kristi Pollard, MSN, NNP-BC, and Dina El-Metwally, MD, PhD — Handoffs for neonatal resuscitation involve communicating critical delivery information (CDI). The authors sought to achieve >=95% communication of CDI during resuscitation team requests. CDI included name of caller, urgency of request, location of delivery, gestation of fetus, status of amniotic fluid, and indication for presence of the resuscitation team. Three interventions were implemented: verbal scripted handoff, Spok text messaging, and Engage text messaging. Percentages of CDI communications were analyzed using statistical process control. Following implementation of Engage, the communication of all CDI, except for indication, was >=95%; communication of indication occurred 93% of the time. Control limits for most CDI were narrowed with Engage, indicating greater reliability of communication compared to the verbal handoff and Spok. Delayed resuscitation team arrival, a countermeasure, was not higher with text messaging compared to verbal handoff (P = 1.00). Text messaging improved communication during high-risk deliveries, and it may represent an effective tool for other delivery centers.

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Case Study: Reducing Interruption Fatigue through Improved Alarm Support

March/April 2016 of Biomedical Instrumentation & Technology (AAMI Publication) – Extension Healthcare’s Chief Nursing Officer, Mary Jahrrsdoerfer, PhD, RN, article was published in AAMI’s Biomedical Instrumentation & Technology. The article describes a case study in which one hospital implemented a workflow improvement plan. The goal was to measure the effects of using a secondary alarm notification with a unified alarm management technology platform, a smart mobile device, and a monitor technician, in order to determine whether it could help resolve issues surrounding “clinical interruption fatigue.”

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University of Maryland Medical Center Wins IHA 2016 Award for Improving Patient Care and Health Delivery and the 2016 Intelligent Health Grand Award

March 2, 2016 of Intelligent Health Association – University of Maryland Medical Center won the IHA 2016 Award for Improving Patient care and Health Deliver and the 2016 Intelligent Health Grand Award at the HIMSS 2016 Annual Conference.


Cisco and Extension Team Up to Tackle Modern Clinical Workflow Challenges

February 25,2016 of Cisco Blogs – On January 29th, 2016, Cisco joined forces with Extension Healthcare, a leading healthcare alarm safety and event response company, to create a plan, build and manage service that optimizes the network infrastructure of Extension Engage customers. Our two companies are combining our passion for improving clinival and patient experiences to deliver a high-performance workflow for every clinician and a powerful collaboration and communication platform for every hospital.

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University of Maryland Medical Center Receives the 2016 IHA Award Improving Patient Care and Health Delivery and the 2016 IHA GRAND Award

February 22,2016 of ihassociation.org – The Intelligent Health Association (IHA) announced today the recipient of its 2016 GRAND Award and the 2016 Improving Patient Care and Health Delivery Award is the University of Maryland Medical Center (UMMC). The Drs. Rouben and Violet Jiji Neonatal Intensive Care Unit (NICU) at UMMC moved into new housing with all private rooms. Where seconds count in a new baby’s life, it was critical that UMMC have an unfailing alerting, messaging and communication system that emphasized family-centered care. Further, NICU leadership was determined to improve compliance in communicating perinatal data that was critical for implementing Neonatal Resuscitation Program (NPR) evidence-bsed management algorithms for neonatal resuscitations.

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50 Most Promising Healthcare Solution Providers – Extension Healthcare: Enterprise Clinical Communication and Collaboration Solutions

December 2015 of CIOReview – A next generation alarm management platform is deployed by hospitals to improve patient safety risks by reducing clinical interruption fatigue for nurses and facilitating communication and collaboration between patients and staff. Patient events generated by clinical systems and medical devices require a centralized platform to intelligently integrate all of them, and to provide a means to communicate with the care team about the patient. A lack of interoperability results in these disparate systems – patient monitors, nurse call systems, EHRs – competing for a nurses attention, and limits the ability of staff members to easily collaborate on patient’s care.

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Readers Write: Connecting Mobile Health and Alarm Safety Strategies

August 24, 2015 of HIStalk.com – As The Joint Commission’s National Patient Safety Goal on alarm safety inches closer to the January 1, 2016 compliance deadline, hospitals are discovering that long-term, meaningful reductions in alarm-related patient safety risks extend beyond medical device alarms. Although hospitals can satisfy TJC’s alarm safety deadline by presenting a solid strategy for reducing medical device alarms alone, there is an implicit understanding that managing patient monitors and ventilators are only part of a much larger problem related to clinical interruption fatigue.

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Your Story Made Here: Extension Healthcare

August 5, 2015 of 21Alive – If you’ve ever been a patient in a hospital, you know all about the noises. The bells, alarms and how annoying they can be. If you’ve ever worked in a hospital, you know how dangerous those noises can be as well. Enter Extension Healthcare of Fort Wayne. The figurative traffic cop in a hospital.

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Extension Healthcare: Patient Safety Software

July 7, 2015 of 21Alive – Watch 21Alive Insight interview Extension Healthcare’s CEO, Todd Plesko. During this interview Todd explains what Extension Healthcare does and how Extension is rapidly growing.

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AAMI Preview: Reducing Clinical Interruptions Through Smart Alarm Management

May 29, 2015 of 24x7mag.com – Extension Healthcare, a company that specializes in solutions for alarm safety, will showcase its Engage Mobile alarm management platform at the upcoming AAMI conference in Denver June 5–8. Designed to reduce clinical interruptions for hospital staff by delivering alerts to smartphones and badges, the system has been successfully adopted by St Joseph Hospital in Denver. In April, Brian McAlpine, Extension Healthcare’s vice president of product management and marketing, spoke to 24×7 about the features of the platform.

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Extension Healthcare Wins Health Tech Award

May 2, 2015 of TechPoint – Fort Wayne, Indiana based Extension Healthcare received the Health Tech Award during TechPoint’s 16th annual Mira Awards honoring the best of tech in Indiana. Extension Healthcare combines alarm management middleware with a text messaging solution, optimizing the clinical event response workflow.

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Eliminating and Managing Alarm Fatigue for Nurses

April 30, 2015 of ProMed Network – Karen Luse, MSN, RN, is a clinical practice manager for Extension Healthcare. Nursing Show host Jamie Davis sat down to chat with Karen at the ANIA conference to find out more about what Extension Healthcare is doing to help nurses manage patient information and provide better care for their patients. One of the ways that nurses can do that is to avoid alarm fatigue which is challenging nurses to respond when there are actual emergency situations with patients.

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Brian McAlpine, Extension Healthcare

April 20, 2015 of 24x7mag.com – With alarm management top of mind thanks to the Joint Commission’s 2014 National Patient Safety Goal, hospitals continue to look for ways to limit alarm fatigue. According to Brian McAlpine, vice president of product management and marketing for Extension Healthcare, his company advocates a broader view. Its platform, Extension Engage, involves partnering with hospitals to suppress nonactionable alarms so caregivers only receive urgent notifications. But the platform also gives nurses the tools to conduct secure messaging, set message priority, and communicate their own availability, reducing internal interruptions for improved patient safety.

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Reducing Interruption Fatigue with Advanced Alarm-Safety Middleware

April 3, 2015 of PSQH.com – The current state of patient care and clinical workflow is extremely demanding in today’s hospital environment. The consequences of technology advancements in clinical decision support often burden clinicians with additional response times or interruptions, in part because nurses must physically go to the technology itself to acknowledge the event triggered. The question should be posed: if the clinicians are mobile, shouldn’t the technology be as well? Middleware accomplishes this task, bringing technology to the clinician on the run, allowing team communication and collaboration. It is a new era of patient care.

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Nominees Announced for 16th Annual TechPoint Mira Awards Honoring ‘The Best Tech in Indiana’

February 5, 2015 of TechPoint.com – TechPoint, the voice and catalyst of Indiana’s tech ecosystem, has announced the nominees for its 16th annual Mira Awards presented by BKD CPAs & Advisors, which recognizes and celebrates the best of tech in Indiana each year. Winners will be announced at a masquerade-themed, black-tie awards ceremony and gala on Saturday, May 2, at the JW Marriott. Note that May 2, is rescheduled from the previously announced date of March 21.

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Eye on Technology – Joe Longo of Parkland Hospital

February 2015 – Brand new facility is IP-driven and systems are unified to support better patient care. IT is facilitating patient safety and patient care through mobile communications harmonized with other clinical systems to send alarms directly to caregivers.

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Clinical Alarm Management: Bringing the Buzz Under Control

January 25, 2015 – Walk through the halls of just about any hospital, and a cacophony of sounds—from a steady monotone signal and high-pitched beep to an intermittent ping and constant whoosh—will most likely assault your ears. Clinical alarm alerts have reached astronomical proportions—a University of California San Francisco study reports that one hospital experienced approximately 2.5 million alarms in a single month. In spite of broad industry efforts to manage this overload of alarms, solutions to the problem remain elusive.

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Past Articles

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Tech Company Forced To Hunt Down Candidates For Good Paying Jobs
November 24, 2014 | ABC 21Alive – We profile a Fort Wayne technology company in an unusual predicament. It has more good paying jobs than candidates to fill them. Extension Healthcare, operating out of a building on Cook Road, illustrates how there’s some real money to be made in marrying software applications with the medical industry. “You could easily pick us up and transplant us into Silicon Valley, and we would live very well there,” said Neekol Gary, Extension Healthcare’s Human Resources Director. The company, with 68 employees in Fort Wayne, is turning out product that is on the cutting edge of alarm safety in hospitals. Read the full article

Readers Write: Hospitals Move to Define Role of Secure Texing in Clinical Alarm Management
October 27, 2014 | HIStalk – In 2010, The Joint Commission identified improvement in staff communication as a National Patient Safety Goal. A recent Spyglass survey found that 67 percent of hospitals, despite forbidding the practice, report that nurses are using personal smartphones to support clinical communications and workflow because they are dissatisfied with the options provided by hospital IT. Of those exchanging data, 80 percent of the messages are not secure nor HIPAA compliant. Hospitals found guilty of a data breach can be fined $1.5 million per incident, so it’s not surprising that hospitals are acting swiftly. Read the full article

A Passion for Patient Safety – Industry Leaders See Opportunity for Alarm Management
August 2014 issue of AAMI News – In April, close to 100 clinicians, healthcare technology experts, regulators, patient safety advocates, researchers, and leaders in the medical device industry gathered in Arlington, VA, to kick off an unprecedented two-year initiative to improve alarm management in healthcare. AAMI News asked the four platinum industry sponsors – Extension Healthcare, Covidien, Philips Healthcare, and GE Healthcare – why their companies decided to participate in the National Coalition for Alarm Management Safety, which is being sponosored by the AAMI Foundation’s Healthcare Technology Safety Institute (HTSI).

This article was originally published in the August 2014 issue of AAMI News, a monthly newsletter from the Association of the Advancement of Medical Instrumentation, www.aami.org. Posted with permission. Any other distribution of the AAMI-copyrighted material requires written permission from AAMI. Read the full article

CEBP Is Here…Again
August 6, 2014 | nojitter – My second example is a true business case. Extension Healthcare created a CEBP product for hospitals and healthcare facilities that gathers, analyzes, quantifies, prioritizes, and takes action on the never-ending streams of patient data that healthcare professionals are required to deal with. Walk through any hospital corridor and you will hear the constant sound of beeps and buzzes from the various pieces of patient monitoring equipment. Some of those beeps require immediate action, while others can wait. Extension Engage makes sense of that clamor and notifies the correct person or persons of actionable items in real-time through voice or text messages. Quality of care increases and alarm fatigue is greatly reduced. Read the full article

Health Care Tech Trends: Wearables, Mobile Apps, Platforms & Data
May 8, 2014 | redfishtech – Technology in healthcare is exploding, especially remote monitoring technology, mobile devices, social engagement applications. It is estimated that the market for mHealth app services will reach $26 billion by 2017 according to Research2Guidance, a mobile research company. The use of mobile healthcare technology is being embraced by consumers and healthcare professionals alike. Read the full article

mHealth’s great untapped potential: Nurses
March 25, 2014 | mhealthnews – Nurses may face “explosive growth” ahead in the use of mobile communication solutions – primarily because they’ve been ignored for so long. Indeed, 42 percent of hospitals still rely on pagers, overhead paging systems or land-line phones for their nurse, even though 67 percent have nurses who are already using their own smartphones to support clinical communications and workflow, according to a new report from Spyglass Consulting. Read the full article

Press Release: Imprivata Cortext Delivers Support for Clinical Alerting and On-Call Scheduling Systems for Healthcare
February 24, 2014 | Imprivata – Imprivata, a leading provider of authentication and access management solutions for the healthcare industry, announced in a press release the that Imprivata Cortext, the secure communciations platform for healthcare, supports integration with leading third-party notification and alarm management, alerting, scheduling and clinical event response application, Extension Healthcare. Read the full article

Press Release: Imprivata Delivers Secure Communications Platform to Improve Care Coordination
February 24, 2014 | Imprivata – Imprivata, a leading provider of authentication and access management solutions for the healthcare industry, announced in a press release the new features of Imprivata Cortext. Within the new features and benefits, they mention that Extension Healthcare is a Partner API, and its integration with Imprivata Cortext which allows providers to receive critical alerts, scheduling notifications, lab results and other information directly to their preferred device, helping to further streamline clinical workflow and improve care coordination. Read the full article

Readers Write: Alerts versus Alarms – Not Just Semantics
January 15, 2014 | HIStalk – healthcare IT’s go-to site for news, rumors, and opinion since 2003, published an article written by Brian McAlpine, VP of Product Management and Marketing at Extension Healthcare. In this article, Brian discusses the difference between Alerts and Alarms. Read the full article

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HIStalk Interviews Todd Plesko, CEO, Extension Healthcare
November 21, 2013 | HIStalk – healthcare IT’s go-to site for news, rumors, and opinion since 2003, interviewed Todd Plesko, the CEO of Extension Healthcare. In this interview, Todd clarifies the difference between alerts and alarms and explains how there are only a handful of vendors that can actually solve the problem of alarm fatigue, which was named the number one technology hazard by ECRI. Read the full article

VPalomar Health Launches Smartphone App
November 26, 2013 | Press Release – Palomar Health, the largest public healthcare district in California, today announced the release of its new smartphone application, the Extension Engage™ Mobile App, designed to directly connect physicians to nurses and patient information at Palomar Medical Center (PMC). The app is a product of joint efforts between Extension Healthcare and Palomar Health, combining technology from each to create this breakthrough in mobile healthcare communication. Read the full article

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Fort Wayne health tech firm flourishes
December 29, 2011 | News Sentinel – A Fort Wayne technology company that helps hospitals move urgent information faster is growing its business at a pace that seems stunning as many companies still struggle to crawl out of a deep recession. Extension Healthcare, develops software that speeds the transmission of information from and about patients to the doctors and nurses who care for them. That information includes everything from a patient pressing a call button to a crucial finding in a blood test. Read the full article

Vendor Profile: Extension looks to connect all the mHealth dots
December 4, 2011 | mHIMSS – A healthcare setting has many different endpoints, and they don’t always get along with each other. If a mobile device can’t integrate with a patient’s electronic medical record, critical – possibly life-saving – data could be lost or unnecessarily siloed. The results could prove fatal. Extension’s goal is to connect as many of those endpoints as possible, allowing for an unhindered flow of information and establishing an effective clinical alerting and notification system. Read the full article

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