Clinical Engagement Ensures Success

Besides developing the most inventive solutions for managing clinical alarms/alerts, reducing unnecessary clinical interruptions, and improving care team collaboration Extension Healthcare has something other vendors don’t have – a whole host of in-house clinical experts. To date, 10% of our staff is comprised of clinical professionals with extensive patient care backgrounds as well as HIT experience. Our clinically-trained associates hold licensure, state/national recognition, and educational credentials including:

Our clinical team members are advocates for our customers; helping to ensure that Extension’s development engineers design solutions that caregivers want and need. Further, our clinicians are involved at each and every step of the delivery process ensuring customer expectations are met and exceeded.

Notice the clinical touch points from “Discovery” to “Post Deployment”. Clinical engagement coupled with expert sales, engineering, and support services guarantee that we deliver on our promises.

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Clinical Engagement Ensures Success

Watch this 1 1/2 minute video and listen to Extension Healthcare’s Director of Clinical Services, Michelle Grate, RN, discuss how clinical engagement ensures success when implementing an alarm management and event response solution for hospitals.


Clinical Health Check

A “Clinical Health Check” is a key component of the Extension Engage Assurance Program. The user experience and system reliability are paramount to customer satisfaction and ultimately, patient safety.

In order to ensure a positive experience, Extension clinical and engineering associates will periodically conduct system Health Checks for your facility. Extension conducts these complimentary reviews to confirm that your organization is utilizing the Engage solution to its fullest potential and that your staff is satisfied with the results.

Extension Engage Health Check: Learn About Our Clinical Review Process


Our Industry Involvement

Our clinicians are deeply immersed in numerous Healthcare IT organizations and in many cases we have a seat at the table providing thought leadership on important topics such as alarm safety and care coordination. Our clinical team members belong to hundreds of healthcare/IT groups including some of the most influential industry organizations like:


From the Extension Blog

Dr. Mary JahrsdoerferMary Jahrsdoerfer, PhD, RN, Chief Nursing Officer – Can you imagine a hospital void of 21st century clinical and IT systems? What if there weren’t patient monitors or ventilators or dialysis machines? What if mobile phones hadn’t been invented? What would patient care be like if the hospital leaders that came before us had been resistant to change? Change is imperative and with change comes opportunities…

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